Audio System - Displays 'CODE' After Auto Selection
08-046October 28, 2008
Applies To:
2009 RL - Models with Compass (Without Navigation)
From VIN JH4KB2...9C000001 thru JH4KB2...9C001017
Audio Unit Displays CODE After Using Auto Select
SYMPTOM
After a client uses the auto select function (or auto scan), the next time the vehicle is started, CODE appears on the upper display.
PROBABLE CAUSE
An internal software problem with the audio unit causes the unit to delete the anti-theft code from its memory.
CORRECTIVE ACTION
Replace the audio unit with a remanufactured unit.
PARTS INFORMATION
For information on audio unit ordering, see Service Bulletin 06-001, Audio, Navigation, and RES Unit In-Warranty Exchange, and Audio and DVD Player Out-of-Warranty Repair
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
Operation Number: 0101B5
Flat Rate Time: 0.8 hour
Failed Part: Use the RM part number from
the repair order without the RM
(example: 08A06-341-110)
Defect Code: 03214
Symptom Code: 03205
Skill Level: Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
REPAIR PROCEDURE
NOTE:
^ This problem affects the five-digit audio anti-theft code only. If the client complains about having to enter both the five-digit audio anti-theft code and the four-digit navigation anti-theft code or just the navigation anti-theft code, this bulletin does not apply. It is more likely a battery-related issue. Continue with normal troubleshooting procedures.
^ This problem tends to occur in rural areas with fewer radio stations. Ask the client where the vehicle was being driven when the problem occurred
Replace the audio unit.
^ Refer to section 23 of the 2009 RL Service Manual, or
^ Online, enter keywords AUDIO REMOVAL, and select Audio Unit Removal/Installation from the list.
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