Campaign - Instrument Panel Pad Separation

91chevy15

ADMINISTRATIVE MESSAGE 01-142 CREATED ON 5/16/91 AT PAGE 1 OF 2

TO: ALL CHEVROLET DEALERS
ATTENTION: SERVICE MANAGER

SUBJECT: SPECIAL POLICY ADJUSTMENT UPPER INSTRUMENT PANEL PAD SEPARATION 1990 LUMINA (SEDAN/COUPE)

GENERAL MOTORS HAS DETERMINED THAT SOME 1990 CHEVROLET LUMINA (SEDAN/COUPE) MODEL VEHICLES, BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS, MAY EXPERIENCE INNER LAYER SEPARATIONS AT THE OPENINGS AND EDGES OF THE UPPER INSTRUMENT PANEL (I/P) PAD. THIS RESULTS FROM BOND DEGRADATION OF THE INNER I/P MATERIAL LAYERS.

PLANT
YEAR MODEL PLANT CODE FROM THROUGH

1990 W-CAR OSHAWA # 1 "9" L9100126 L9224697

1990 W-CAR OSHAWA # 2 "1" L1100055 L1178611

1990 W-CAR OSHAWA # 2 "1" L1400049 L1400248

THE SPECIAL POLICY INVOLVES APPROXIMATELY 182,000 VEHICLES.

THIS SPECIAL POLICY COVERS THE CONDITION DESCRIBED ABOVE FOR THREE (3) YEARS AND UNLIMITED MILEAGE WITH NO DEDUCTIBLE FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE REGARDLESS OF OWNERSHIP. CORRECTION, AT NO CHARGE TO THE CUSTOMER, WILL CONSIST OF REPLACING SEPARATED UPPER I/P PADS ON INVOLVED VEHICLES WITH AN IMPROVED DESIGN UPPER I/P PAD ACCORDING TO THE SERVICE PROCEDURE SECTION IN DEALER SERVICE BULLETIN 90-422-85 DATED MAY, 1991.

NOTE: CUSTOMERS MAY ALSO BE ELIGIBLE FOR REIMBURSEMENT OF PREVIOUS REPAIRS WITH SUPPORTING DOCUMENTATION, REFER TO INSTRUCTIONS IN THE BULLETIN.


PARTS REQUIRED TO COMPLETE REPAIRS ARE TO BE OBTAINED FROM GENERAL MOTORS SERVICE PARTS OPERATIONS (GMSPO).

DEALER SERVICE BULLETINS ARE BEING MAILED ON MAY 17, 1991. OWNER NOTIFICATION LETTERS WILL BE MAILED ON MAY 24, 1991.

PLEASE COMMUNICATE THIS INFORMATION TO YOUR SERVICE MANAGER.