Shipping Information

SHIPPING PREPARATION

IMPORTANT:
Retail facilities that return a partially disassembled transaxle will be billed for all materials furnished.

1. Complete and attach component ID tag to transaxle being returned.

2. Place removed transaxle assembly into original shipping container.

3. Place a copy of service order and completed SRTA feedback form contained with the replacement transaxle in envelope and attach envelope to the returned transaxle.

4. Make sure that the Retailer address (return address) and the TAC case number are clearly visible on the outside of the shipping container.

5. Write the WPC return number in permanent marker on the outside of the container.

SHIPPING INSTRUCTIONS

IMPORTANT:
Do not ship a component to the WPC without an official request.

To make arrangements to have the VT25-E automatic transaxle core picked up, contact Yellow Freight System Inc. at 1-800-610-6500. Canadian Retailers contact Same DAY Right-O-Way at 1-800-387-2727 ext 3889. Remove the original shipping label and attach the WPC address label to the crate. The bill of lading which is provided with the replacement transaxle is the only shipping document required to return the removed transaxle. After the bill of lading has been dated and signed by the carrier, retain a copy with your service order. This copy is your only proof that the removed transaxle was returned.

If the envelope containing the shipping information which came with the replacement transaxle is lost contact the Saturn Service Parts Assistance Center at 1-800-828-2112 prompt 2.